Create Something Uniquely Yours
Choose the jewellery type, the gemstone, the metal, the stone shape and the setting. You will see sketches and a quotation before anything is made.
Build Your Piece
Choose a starting point for each element. Nothing is committed — our designers will come back to you with sketches and a quotation.
What the design stage costs
Sketches and a quotation. Once we have your brief, initial sketches and a quotation are prepared against your design requirements and specifications.
The design fee. Initial design work is not provided free of charge. A design fee applies to a newly developed or specially created design, and the quotation is prepared against your design requirements and specifications.
Revisions. Two revisions are included free of charge. Any further revisions requested after those two may incur additional charges, depending on the extent and complexity of the changes.
How charges are set. Design charges vary with the complexity of the piece, the level of customisation and your specific requirements. Any charge that applies is confirmed to you before the design work begins — nothing is charged without your agreement.
Engraving. Engraving is available on request, and additional charges may apply depending on the engraving requirements.
Returns on a commissioned piece. Bespoke and custom-made pieces are created specifically to your requirements and are not eligible for return or exchange, unless otherwise agreed in writing.
- 2 working daysTo first sketches and a quotation
- 2 revisionsIncluded at no extra charge
Design ideas to start from
Starting points, not finished catalogue pieces. Each can be made in the metal and stone you choose.
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Design idea · EmeraldHalo ring
A coloured centre stone ringed with smaller ones. A stone you already own can be reset in exactly this way.
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Design idea · DiamondTennis bracelet
A continuous line of stones, matched for colour so the line reads evenly along the whole wrist.
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Design idea · EmeraldDrop earrings
The drop can be made to the length you specify, so they clear a collar without catching.
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Design idea · SapphireCocktail ring
A single large stone in a low bezel, kept low in height so it sits comfortably for everyday wear.
Commissioning, answered
How long does a custom piece take?
It depends on the design and on sourcing the stone. Straightforward commissions from stones we already hold are the fastest; anything that needs a particular stone found and cut takes longer. We give you a date with the quote, before you commit.
How quickly will I see a design and a price?
Initial sketches and a quotation are prepared against your design requirements and specifications. An intricate piece, or one built around a stone we have to source, takes longer to price properly, and we would rather say so than quote badly.
What does it cost?
A custom piece is priced from the stone, the weight of metal and the work in the setting, so there is no standard figure. Send us a specification and we will quote against it. Initial design work is charged: a design fee applies to a newly created design, and it is confirmed to you before any work begins.
How many revisions do I get?
Two revisions are included free of charge. Further revisions after those two may incur additional charges, depending on how extensive the changes are — we will tell you what a change costs before we make it. Once casting begins, a change means starting again.
Can a commissioned piece be engraved?
Yes. Engraving is available on request, and additional charges may apply depending on the engraving requirements. Not every setting can carry an engraving — we will tell you before the piece is made if yours cannot.
Can you use a stone I already own?
Yes, and it is one of the most common things we are asked to do. Inherited stones can be reset into a new piece. We will examine the stone first and tell you honestly whether it is sound enough to be reset.
Are custom pieces returnable?
No. A bespoke or custom-made piece is created specifically to your requirements, so it is not eligible for return or exchange unless we have agreed otherwise with you in writing. That is exactly why nothing is made until you have approved both the design and the quotation. Manufacturing faults remain our responsibility to put right.
Is a custom piece hallmarked and certified?
Yes. A commissioned piece goes through the same checks as anything else we sell: gold is BIS hallmarked with HUID, and the centre stone can be certified by IGI, SGL or DGLA on request.
Tell us what you have in mind
A sketch, a photograph or a sentence is enough to start. Sketches and a quotation follow within two working days.